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Privacy Policy

This Privacy Policy explains how Polymotions collects, uses, stores, and protects personal information when you visit polymotions.com, purchase our products, download our tools, or participate in our online programs.

1. What Type of Information Do We Collect?

We receive, collect, and store information you enter on our website or provide to us in any other way:

  • Personally Identifiable Information: Name, email address, password, billing address, phone number, and any messages or project inquiries submitted via contact forms.

  • Payment Data: Payment transactions are handled via PCI-DSS compliant direct payment gateways (e.g., Wix Payments, Stripe, PayPal). Polymotions does not store raw credit card numbers or security codes on its servers.

  • Course & Member Profile Data: Enrolled courses, video progress, assignment submissions, comments, feedback, and community discussions.

  • Marketing & Communication Data: Your preferences in receiving marketing emails, newsletter subscriptions, responses to surveys, and event signups.

  • Automatically Collected Connection & Usage Data: Internet Protocol (IP) address used to connect your device to the internet, login credentials, browser type, computer and connection information, purchase history, session data, page response times, length of visits to specific pages, page interaction information, and browsing paths.

2. How Do We Collect Information?

  • Direct Interactions: When you conduct a transaction on our website, fill out a contact form, register for an account or program, download a resource, or subscribe to our newsletter, we collect the personal details you provide.

  • Automated Technologies: As you interact with our website, Wix tracking tools, cookies, and embedded scripts automatically log technical session and browsing data.

  • Marketing & Analytics Tools: We may collect interaction data through marketing pixels and measurement software (such as Meta Pixel or Google Analytics) when you visit our pages or click on our ads.

3. Why Do We Collect Such Personal Information?

We collect Non-personal and Personal Information for the following purposes:

  • Operating the Services: To provide, operate, authenticate, and manage access to our online programs and creative assets.

  • Customer Support: To provide ongoing customer support, troubleshoot account issues, and respond to inquiries.

  • Transactional & Operational Communications: To send purchase confirmations, receipts, program announcements, and policy updates.

  • Marketing & Promotional Campaigns: To contact you with personalized or general marketing messages, newsletters, design insights, and promotional offers about Polymotions programs, tools, and services (in compliance with applicable marketing laws).

  • Targeted Advertising & Optimization: To analyze ad campaign performance, deliver relevant digital advertising (remarketing), and understand how visitors interact with our content.

  • Analytics & Improvement: To create aggregated statistical data and non-personal insights to enhance site functionality and course quality.

  • Legal Compliance: To comply with applicable laws, accounting requirements, and fraud prevention regulations.

4. How Do We Store, Use, Share, and Disclose Personal Information?

  • Wix Platform Hosting: Our studio website is hosted on the Wix.com platform. Wix provides us with the online infrastructure that allows us to deliver our design programs and services. Your data may be stored through Wix.com's data storage, databases, and general Wix applications on secure servers behind industry-standard firewalls.

  • Payment Processing: Direct payment gateways offered by Wix.com and used by Polymotions adhere to the standards set by PCI-DSS (Payment Card Industry Data Security Standard) managed by the PCI Security Standards Council (a joint effort of Visa, MasterCard, American Express, and Discover). PCI-DSS requirements help ensure the secure handling of credit card information.

  • Service Providers: We share personal data with third-party service providers solely to perform business functions on our behalf (e.g., email delivery platforms, payment processors, analytics tools). We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

5. How Do We Use Cookies and Other Tracking Tools?

Our website uses cookies and tracking technologies (such as web beacons, pixels, and tracking tags) to ensure security, remember your shopping cart and login status, analyze site traffic, and measure marketing campaigns.

  • Essential Cookies: Required for system security, checkout functions, and student account sessions.

  • Marketing & Analytics Cookies: Track visitor behavior across pages to evaluate our marketing performance and serve relevant ads on platforms like Google, YouTube, Meta, or Instagram.

  • Managing Cookies: You can review or adjust your cookie preferences via your web browser settings. Please note that disabling essential cookies may impact your ability to log in or complete checkout.

6. How Do We Communicate With Site Visitors?

We may contact you via email regarding:

  • Your account status, order fulfillment, tool updates, or course access.

  • Responses to customer support tickets or project inquiries.

  • Important updates to our programs or legal agreements.

  • Promotional emails, marketing updates, and newsletters.

Opting Out of Marketing: If you no longer wish to receive promotional communications from us, you can opt out at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by emailing us directly.

7. How Can Visitors Withdraw Consent or Manage Data?

If you no longer want us to process your data, or if you would like to access, correct, amend, or delete any personal information we have on file, you can contact us at hello@polymotions.com.

Under applicable privacy legislation (including the Texas Data Privacy and Security Act (TDPSA) and GDPR for international visitors), you have the right to request access to your personal data, request correction of inaccuracies, request deletion of your information, and opt out of the processing of your data for targeted advertising or profiling.

8. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time, so please review it periodically. Changes and clarifications take effect immediately upon posting to polymotions.com. If we make material modifications, we will update the "Effective Date" at the top of this page so you remain aware of what information we collect, how we use it, and under what circumstances it is disclosed.

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